Shipping is by USPS/SPEEDPOST/DHL or similar shipping agencies to reach you in 9-12 business days after processingthe order. Tracking is provided. For USPS the tracking will show up intransit after7-9 days once it reaches US from India.
Please note: Jewelry items can take up to 10-12business days to process to take care of ring sizing if any,polishing, finishing, packing and handling, certification, documentation etc.
Shipping Charges include eBay fees onShipping, packaging, certification costs, manpower costs, overheads, taxesetc.IN additionto actual courier/postal expenses which have increasedsubstantially asa result of pandemic. We do not artificially increase the price ofthe productsto include shipping charges but only charge what shippingactually costsus.
Combined Shipping:
Combined shipping discount is available up to 5 (Five)items in an order to be purchased within 5 days. You can continue to buy-Any additionalitems above 5 in quantity will be considered a new order. This isto avoidpilferage en-route as well as to ensure that you are happy withthe merchandise. Once you have received their items you may buy additionalitems again. This limit may be revised for repeat and regular customers.
Payment:
Buyers are requested to pay within 3 (Three)days ofpurchases. eBay will automatically open unpaid item cases in case payment is not received within this period. The item will also be available forpurchase toother buyers till such time that the payment is received.
Customs and Taxes:
Any customs duties, charges and local taxesare subjectto local laws and vary from country to country and hence the paymentof anyeventual custom duties, charges, levies and taxes etc will be atthe buyersexpense. We do not have any control on the same.
Returns & Refunds:
You can return the item within 14 days ofreceiving theparcel. - Please return in original packing. Buyers are requiredto checkand ensure that the item/s are in good condition and as per itemlisting oneBay as no claims for returns and refunds will be entertainedthereafter. Thereturned item should be unused and in original and undamagedcondition. Buyerwill be required to ensure that the item is sent by trackableshipper. Shippingcharges are non-refundable.
Refunds are made by PayPal and may take up to 5-7days after receiving back the product/s.
Disputes:
We aim to settle all disputes amicably. Please do not open any dispute on eBay for dis-satisfaction or for non-receipt or to return an item. We are available through messages system and mostmessages arereplied in a few hours.Personalizedsatisfaction is of utmostimportance tous.
Feedback:
We always provide excellent feedback to ourbuyers andexpect the same in return with 5-star ratings. In case ofany dissatisfactionor any other reason please do contact us beforeleaving anyneutral or negative feedback - we will strive our best to resolve all issues to your satisfaction.
Metal:
Silver is 925 Sterling Silver with NickelFree RhodiumPlating. Please refrain from buying if you have allergic reactionto metals. We will not be responsible for any health problems in this regard.
Legal Disclaimer:
Refund or any claim liability for the buyer isonly limitedto the value of the item purchased. No additional claims willbe entertainedfor any other reason whatsoever.Please note thatsince variouslabs may have different testing methods and the interpretation of all our Diamonds and Stones may differ from one lab to another as well as from one Gemologist, appraiser and Jeweler to another, we will be unable to acceptanotherLab Certificate or the judgement of any other third party including any Gemologist, appraiser, Lab, Jeweler etc.By consenting to buy our itemsit isunderstood that you have read, understood and agree to the termsand conditionsas well as the FAQ for the Diamonds and Jewelry being soldbuys.
FAQ
What are Color Diamonds?
These are genuine Colored Diamonds foundnaturallymines mainly from Brazil. They are more porous than White Diamonds andare foundin the upper layers of the ground relative to the White Diamonds that are mined deep. Some scientists are of the opinion that their origin maybe aMeteor thatimpacted earth Billions of years ago.
What is their nature?
Colored Diamonds are not found in the state asthey aresold. They are made from earth mined rough rock found in mines ofBrazil. TheRock color varies from Light Blue, Dark Blue, Champagne, Pink, Green etc.
What is the treatment process?
To bring out its true color it needs to be treated.
The process is a natural one employing gentleheatinga high-pressure environment (HPHT) which gradually brings out the truecolor ofthe Diamond.
Are any artificial colors or chemicals added?
There are no artificial colors orchemicals includedin the process. They are not irradiated.
Does it alter the composition?
The process may or may not alter thecomposition. Itremains a true Diamond nevertheless.Once our diamonds are heat-treated, it may move the molecules. This causes them to not always test properly with a hand tester. If a hand tester isused, sometimesthey test as diamonds and sometimes they test as moissanites.
But they are genuine earthmined diamonds, not moissanite or CZ.
If you use a jewelers loop you can see this by their molecular composition.
How does it differ from a Moissanite?
A Moissanite is man-made whereas our Diamondsare earth-mined. A Moissanite will lose its shine and wither away in a shortperiod whereasa Diamond will remain as they are forever.
What if I have doubts about their authenticity?
You can always message us in case you stillwant anymore details or clarifications. Once purchased we will understand thatyou haveread and understood the details about these Diamonds and thus, we willbe unableto accept returns for this reason.
What Guarantee do you offer?
We offer full100% Money Back Guaranteed in caseof anymanufacturing defect. Please also refer to the Refund Policy asmentionedour item listing.
